Privacy policy

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

At OurStolenMoon, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from our store.

Information We Collect:

  • Personal Information: When you make a purchase or attempt to make a purchase through our site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.
  • Device Information: When you visit our site, we automatically collect information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
  • Order Information: We collect information related to your order history and purchase behavior.

How We Use Your Information:

  • To process and fulfill your orders, including sending you emails to confirm your order and to provide you with invoices and/or order confirmations.
  • To communicate with you and provide customer support.
  • To screen our orders for potential risk or fraud.
  • To improve and optimize our website by generating analytics about how our customers browse and interact with the site.
  • To send you marketing communications and updates about our products and promotions, with your consent.

Sharing Your Information:

  • We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described in this policy.
  • We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Data Security:

  • We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
  • While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights:

  • You have the right to access, update, or delete your personal information that we hold.
  • If you are a resident of the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR).

Changes to Our Privacy Policy:

  • We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
  • Any changes will be posted on this page, and the date of the latest update will be indicated at the top of the policy.

Contact Us: If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at ourstolenmoon@gmail.com. 

Thank you for trusting OurStolenMoon with your personal information.